Processing speeds vary, but can take up to 3 business days before an order is boxed and labeled by our shipping department. We strive to ship your items as quickly as possible and as a result, your order may arrive in separate packages. Once an order ships, the customer will receive an e-mail notification with their tracking information.
International customers are responsible for any additional fees or taxes after an item ships. We do our best to protect international customers from incurring additional fees, but cannot guarantee against any unexpected expenses
We strive everyday to keep our prices and data accurate and up to date, however there are certain instances where errors may occur. In situations like this, we will contact the customer as soon as the error is found to rectify the issue. We reserve the right to cancel customer's orders under certain circumstances.
NO RETURNS OR EXCHANGES
All sales with Restock Chicago are FINAL. Restock Chicago is a consignment marketplace, meaning all items we carry and offer on this site are provided by independent owners. Once an item sells, either online or in one of our stores, the owner of the item receives payment for their merchandise. Because of this, we are unable to process returns or exchanges. Refunds are ONLY processed based on fulfillment errors, such as incorrectly shipped or missing items.
If you have any questions or concerns with regard to sizing or condition of a specific product on our site, please email us before committing to purchase.
Feel free to contact us with any questions.